Concierge Services
The quality of your Concierge Services needs to exemplify professionalism & approachability, as it is often the first interaction your residents and guests have with your property/business. BME Group provides personnel with impeccable training and professionalism to accurately represent your building, your team, and your brand.
Our staff are approachable professionals who will offer your guests & residents exemplary services, from effective communication and customer services to meeting the demands of their duties with grace. We offer quality concierge services with care and an eye for detail.
Our comprehensive concierge services include, but are not limited to the following:
Assistance to the building manager
Monitoring surveillance systems
Maintaining security presence
Handling resident requests
Reservations booking
Provide security
Flower deliveries
Assisting residents & guests with luggage
Calling for lifts
Access control
Daily occurrence book maintenance (DOB)
Parcel log maintenance
Weekly concierge report
Taxis booking
Restrict unauthorised persons
Dry cleaning drop-off and pick up
Providing local knowledge to residents
Referring residents & guests to cleaning services
Opening doors
Premises and personnel safety maintenance
Maintain the move in and notice diary (MND)
Key log maintenance
Resident & customer assistance
Securing the lobby
Administrative duties