Concierge Services
The quality of your Concierge Services needs to exemplify professionalism & approachability, as it is often the first interaction your residents and guests have with your property/business. BME Group provides personnel with impeccable training and professionalism to accurately represent your building, your team, and your brand.
Our staff are approachable professionals who will offer your guests & residents exemplary services, from effective communication and customer services to meeting the demands of their duties with grace. We offer quality concierge services with care and an eye for detail.
Our comprehensive concierge services include, but are not limited to the following:
Assistance to the building manager
Monitoring surveillance systems
Maintaining security presence
Handling resident requests
Reservations booking
Provide security
Flower deliveries
Assisting residents & guests with luggage
Calling for lifts
Access control
Daily occurrence book maintenance (DOB)
Parcel log maintenance
Weekly concierge report
Taxis booking
Restrict unauthorised persons
Dry cleaning drop-off and pick up
Providing local knowledge to residents
Referring residents & guests to cleaning services
Opening doors
Premises and personnel safety maintenance
Maintain the move in and notice diary (MND)
Key log maintenance
Resident & customer assistance
Securing the lobby
Administrative duties
We Listen to Your Needs & Provide You with Customised Solutions
Experience professional concierge services that provide you, your residents and guests with the quality services they deserve, 24 hours a day. We are detailed and precise in managing the daily affairs, organising transactions and coordinating building activities.
Our team understands that their first impression matters; that’s why, with us, there is no room for second best. Our experience and knowledge combined with our professionalism in appearance creates an atmosphere of excellence. Our team is selected and trained for their attributes, communication skills and love for the concierge service business.
We know the hectic schedules of your residents and guests. Our job is to ensure that each has the pleasure of relying on us for their daily needs. Whether providing security or handling some important errands, we take care of the needs of your building and occupants.
BME Group can help you greet and welcome your residents, guests or visitors with elegance.
BME Group welcomes you to contact us to discuss your concierge service needs. We can provide you with first-rate personnel